1. General Information
Unibet sport bets was established in 1997 and belongs to the group of the three biggest bookmakers in Scandinavia. Meanwhile 7 million customers are registered with the organisation. The majority of the registered sport bet fans are located and originally from Scandinavia. Also in Spain and Greece Unibet belongs to the Top 10 sport bet operators. In the German speaking area the popularity of the bookmaker is constantly increasing, as it is apparently a serious and safe service provider. Unibet is registered and licensed in Malta, where the gaming authority is regulating the organisation. Furthermore, the bookmaker is listed on the Swedish stocking exchange.
2. Registration Information
A registration with Unibet is fast and completely free. After the sport bet fans open the website of the bookmaker, they can find the registration button on the upper right side of the homepage. After one click the customers get directed immediately to the registration formula. Only a few personal data have to be entered. Furthermore, the new customers have to decide if they want to join the bonus program, by clicking on the requested square. Last but not least the acceptance of the terms and conditions have to be confirmed. As soon as the data get submitted completely to Unibet, the bet fans will receive a welcome mail, which contains a link for verification. The link has to be opened, to complete the registration. After logging in to the user account, all functions of Unibet can be accessed and used.
3. Website Information
On the first sight the design of the homepage seems a bit confusing. The impression arises that the sport bet is just a side issue. Because the main focus of Unibet is placed on its casino area. Even the bonus program for casino and poker is clearly outlined and promoted. Regarding sport bets there is no clear line to be recognised. Unibet supplies a filter on the website to arrange the order of the events and the bets. In contrast to that the very well-structured and clear bet voucher has to be mentioned. The design of the Unibet website is upgradeable; especially the structure needs improvement to increase the user-friendliness. Therefore this sport bet operator is currently not convenient in this category for sport bet beginners.
4. Bet offer and bet quotes
The bet offer of Unibet can convince completely in the sport bet test. 33 different offered categories are included in the service options of Unibet. This is a much wider and better selection than of any other competitors. A high rating this bookmaker could receive especially in the category of the non-sport bets. Regarding the sport bets Unibet mainly focuses on the sports like soccer, ice hockey and basketball. With this offer they can definitely compete with other operators. Even exotic sports such as water ball, netball and chess are included in the bet offers of the bookmaker.
Concerning bet kinds Unibet could increase and therefore improve the offer. For the top leagues the bookmaker offers only 30 to 40 special and extraordinary bets. The regular bet versions like 1×2 are available and can be placed in nearly each sector of sport.
The bet quotes of Unibet are very convincing. There are still very good quotes for the favourite winnings. Such good quotes are currently really rare and therefore admired by the customers. Moreover, Unibet can collect positive credits with the publishing of early quotes for single competitions, matches or sport events. These quotes are staying more or less stable. In general the change of the quotes is very rare with this bookmaker. Most of the rates are above the average and therefore very promising for customers and absolutely convincing for the sport bet test.
5. The live bet program
The live program of Unibet is totally convenient and definitely competitive. The program of the Scandinavian bookmaker presents a first class live bet program. As many of the bookmakers also Unibet focuses on soccer. Nevertheless, fans of ice hockey, basketball and tennis will not be disappointed. Even sports like golf, handball, baseball, rugby and tennis includes the bookmaker in the selection of the live bet program for its fans.
The absolute highlight of this operator is the Unibet TV. Customers can access livestreams to all kind of different events. This special feature supports Unibets live bet program to belong to the absolute elite in this segment.
6. Particularities and Aid
The most important live scores are constantly very visible on the Unibet website. Furthermore an extensive area of statistics is available. Unibet offers a variety of services beside its sport bet program; also a casino and a poker area are established and frequently promoted for the fans.
7. Mobile Bet Offer
The mobile application of Unibet presents the complete selection and services of the Swedish sport bet operator. The portfolio of the mobile offer includes around 50 different sports. Therefore the operator presents the selection in an alphabetic order. Furthermore for all sports and events a variety of special and extraordinary bets are available. The accessibility of the mobile bet offer of Unibet is meeting high expectations, as every mobile device can access through its browser to the optimised website. The whole offers of the desktop version get displayed on this mobile optimised page. Although this optimised website offers all services, Unibet designed moreover an application for iPhone, Android and Windows phone users, which can be downloaded free of charge in the customer service area.
8. Payment Methods
Regarding the payment methods, it is obvious on the first sight not all payment methods are available for deposits and pay-outs. Therefore the Swedish bookmaker receives for this segment a lower rating in the sport bet test. Although Unibet offers the most common payment methods like credit card, Skrill, Neteller, Paysafecard, Ukash and bank transfer, a service charge of 3 percent for all prepaid methods get applied. For credit card payments the service fee is determined by 2,5 percent. PayPal and Clickandbuy are unfortunately not included in the portfolio of Unibet yet cialis overnight shipping.
9. Customer Service
Unibet presents an extensive FAQ area, which answers most of the general and important questions. Therefore, there are only few reasons left to contact the customer service. Anyway in case of necessity, Unibet provides different comfortable channels to reach the customer service. The options include the telephone hotline, the live chat and the possibility to submit an email. It has to be taken in consideration that the customer service is not available on Sunday and Monday. During the rest of the week the office times of the customer’s service are not customer friendly as well. Therefore even in case of urgent requests the customers have to be patient. Out of the service times there is always the possibility to submit the request and inquiries by email.
10. Bonus program and special promotions
New customers can receive a 100 percent bonus for the first deposit upon an amount of 50 Euro. This bonus amount has to be rolled over at least 14 times, with a minimum quote of 1.90 in sport bets, before a pay-out request can be submitted. Furthermore is this bonus program only available for the German sport bet customers.
Unibet can convince with a very extensive program of bet offers as well as attractive and stable bet quotes. The design of the website is confusing and therefore loses credits in the rating. A negative aspect is the service charge regarding all payment methods. Unfortunately, the customer service is only available limited, due to not customer friendly service times. Taking all the aspects in consideration Unibet is settled in the average area of the sport bet test.
- very extensive bet offer
- huge live bet program with depth
- stable quotes
- fees for deposits
- not customer friendly service times of the customer support